1) Go to Prospects Tab
2) Click on Manage Letters Icon
3)	To create a new letter
   
•	Click on New Letter Icon 
•	Enter name for letter
•	Select Letter Type (i.e., Agents, Buyers, Contact Express, Contact Mgr. Prof., Customers, Employees, Properties, Sellers, Vendors, or None)
•	Letter Type selected determines which data fields are available for the letter
•	If  None selected, go to Step 5
•	Click Save Record Icon
4) To insert data field items into letter (Note: Blue screen area is used to insert data field in letter)
•	Data field items will appear in Key List area next to blue screen area
 •	Use mouse to highlight data field item
 •	Go to blue screen area and place mouse cursor in desired location
 •	Left double click mouse (Will insert field at cursor location)
   (Note:  Once pasted, insert a $ sign in front of data fields with money amounts (e.g., $[Selling_Price])
 •	Data item is now inserted in letter
5) To open Rich Text Editor and edit/modify letter in word processing mode
•	Use Find Letter box to use/modify existing letter
 •	Select desired letter
 •	Click on Edit Letter Icon
 •	Open's editor window (word processor mode)
 •	Enter and format text as in a normal word processor (select desired font)
•	Click on Floppy Disk Icon on Menu Bar to save your changes and exit the editor
6)	To print a custom letter
   
•	At Prospects Tab; Click on Print Letters Icon 
•	Select desired letter in Select a Letter box 
•	Click on Print Letter Icon to preview letter
•	Maximize Print Preview Screen (Double click blue bar at top)
•	Review output:  1) Click on Escape Key to cancel print;  2)  See next line
•	To print, enter a lowercase "p" to bring up Windows Print Box
•	Click on OK Icon to print letter
Note: Check Header Block for a default font (make sure a font is assigned)