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Pro Gold i2 Online User Manual

 

Chapter 20 - Processing Payments for Agent Invoices

Correcting Erroneous Payment Entry

  • Select invoice with erroneous payment (Use Invoices Icon)
  • Find Invoice (Search by Invoice #)
  • View payment lines at bottom of invoice
  • Click on red X on payment line to Delete erroneous payment entry
  • Select Yes
  • Select “Done” to complete transaction
  • Note:   You do not have to “UnPost” the invoice to modify a payment